You can delete your ZipClips account at any time. Deleting your account is permanent and cannot be undone.

Delete from inside the app

1. Open ZipClips and go to Settings → Account.
2. Tap Delete Account.
3. You'll see a summary of what will be removed — how many photos you've shared, and which groups you're in.
4. Type DELETE to confirm.
 
Your account and data are removed right away, and you'll be signed out.
 
If you can't open the app

If you've lost access to your phone or can't sign in, email contact@getzipclips.com from the email address on your ZipClips account and ask us to delete your account. We'll confirm it's you and take care of it.

What gets deleted

 

Everything tied to your account is permanently removed:
- Every photo and video you shared, including the files themselves
- Every voice note you recorded, including the audio files
- Every comment you left
- Your activity history
- Your membership in every share group
- Your profile
- Your login

 

What happens to groups you created

 

If you created a group that other people are still in, the group itself stays so the other members don't lose it — it's handed over to another member. Your photos and voice notes are still removed from it. If you were the only person left in a group, that group is deleted with your account.

 

How long it takes

 

Your account and your content are removed from the app right away. Everything is permanently deleted from our servers within 30 days, except anything we're required to keep for legal or dispute-resolution reasons.  If you'd like a copy of your photos and voice notes before they're deleted, email us and ask before you delete your account.